Monthly Archives June 2019

Let’s ditch reviews for builders

positive feedback
  • Reviews and stars tell customers little about actual quality or reliability
  • to start deleting stars and reviews for tradesmen
  • Tradesmen game reviews by offering cash discount for positive feedback
  • boss says review sites may suffer same fake reviews as TripAdvisor

We have all become used to reading online reviews of tradesmen and tradeswomen before hiring them. But these reviews have now become worthless and should be done away with, says controversial builder-pricing website owner Tarquin Purdie.

Purdie’s site shows details of how much tradesmen charge in your local area and had previously accepted reviews and stars out of five. These will now be deleted from the website.

Many popular websites who charge builders for job leads offer feedback and a marks system. But Purdie believes that customers can end up being fobbed off with poor tradesmen who game the system. He also believes that good builders who stick to the rules can be punished by unscrupulous homeowners. read more